Join Us At Catalina Express!
Catalina Express provides a unique, upbeat and friendly work environment. Offering seasonal and year-round employment on land and at sea, our passenger counts normally peak between April and September. We begin recruiting seasonal staff in February of each year to start training for the busy spring and summer months. With Labor Day officially ending summer, we gradually begin reducing our staff to compensate for the change in business demands during the fall and winter months. If an employee is not retained during our off-peak season, but maintained a positive employment record with Catalina Express he/she may be invited to come back the following season.
Currently hiring for Reservation Sales
We are now accepting applications for seasonal Reservation Sales Agents. As an agent in our inbound Call Center, you will promote our passenger service and Catalina Island. The primary responsibilities of this position are sales and customer service. Please note that all calls are inbound and we operate in what is considered a "soft-sell" sales environment.
Qualified candidates will possess a minimum of 6 months customer service, telesales, or retail experience, basic computer knowledge, typing skills of 35 words per minute, and excellent customer service skills. Must be able to work a combination of early mornings, afternoons, evenings and weekends. Holidays will be required.
Scheduled shifts begin as early as 5:30am and end as late as 9:00pm. If hired, you may work between 25 - 40 hours per week through our peak season which ends in September. Although not guaranteed, there is a possibility for year-round employment. The job location is in our corporate office located in Long Beach. The Call Center is open for business 7 days per week.
You may apply in person at our San Pedro Terminal, Berth 95, San Pedro Monday through Friday, 9am to 3pm or at our Catalina Landing Terminal, 320 Golden Shore, Long Beach Monday through Friday, 9am to 3pm. When applying in person, you should be prepared to thoroughly complete our company application, including work history and employer telephone numbers. You will also meet with one of our hiring representatives for a brief screening interview. Download Application
You may also submit applications or resumes to [email protected].
Directions To Ports: Catalina Sea & Air Terminal San Pedro:
Travel South on the Harbor 110 Freeway, exit at the Vincent Thomas Bridge/Terminal Island/Long Beach/Harbor Blvd. off ramp. Be sure follow signs to Catalina and get into the far right hand lane. Exit right to Harbor Blvd. When you reach the light at the bottom of the off-ramp, continue straight thru the light to Berth 95 and take a parking ticket. The first hour of parking is free.
Catalina Landing Downtown Long Beach:
Travel South on the 710 Freeway, follow signs to Downtown and exit Golden Shore. Turn right at the stop sign, follow around to the Terminal on the right. Parking is in the structure on the left.
You may apply in person at our Catalina Sea and Air Terminal, Berth 95 San Pedro 90731 or at the Downtown Long Beach Catalina Landing, 320 Golden Shore, Long Beach, 90802. Monday through Friday, 9 a.m. to 3 p.m. When applying in person, be prepared to thoroughly complete our company application. Bring information on your work history and your employer telephone numbers. You will meet with one of our hiring representatives for a brief screening interview.
If you are interested in learning more about the Catalina Express seasonal or year-round employment opportunities, please call our toll-free job hotline, 24 hours a day, 7 days a week at: (800) 404-8483
We Look Forward to Welcoming You Aboard!
- Catalina Express Staff and Crew