Catalina Express

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Employment

ship in horborThank you for your interest in Catalina Express employment opportunities!

 

Catalina Express remains the leader in marine transportation to Catalina Island and provides a unique, upbeat and friendly work environment.

 

We offer seasonal and year round employment. With our passenger counts normally peaking between April and September, we begin recruiting seasonal staff in February of each year to start training for the busy spring and summer months. With Labor Day officially ending summer, we gradually begin reducing our staff to compensate for the change in business demands during the fall and winter months.

 

If an employee is not retained during our off-peak season, but maintained a positive employment record with Catalina Express he/she may be invited to come back the following season.

 

Currently accepting applications for following positions:

 

Contact Center Agent
Cabin Attendant

 

If you or anyone you know is interested in learning more about Catalina Express seasonal or year round employment opportunities, please call our toll-free job hotline, 24 hours a day, 7 days a week at: (800) 404-8483

 

Download the Catalina Express Employment Application here. (PDF)

 

Contact Center Agent


As an agent in our inbound Contact Center, you will promote our passenger service and Catalina Island. The primary responsibilities of this position are sales and customer service. Please note that all calls are inbound and we operate in what is considered a "soft-sell" sales environment. Qualified candidates will possess a minimum of 6 months customer service, telesales, or retail experience, basic computer knowledge, typing skills of 30 words per minute, and excellent customer service skills. Must be able to work a combination of early mornings, afternoons, evenings and weekends. Holidays will be required. Scheduled shifts begin as early as 5:45 a.m. and end as late as 8:00 p.m. If hired, you may work between 25 -40 hours per week through our peak season which ends in September. Although not guaranteed, there is a possibility for year-round employment. The job location is in our Contact Center at 400 Oceangate Blvd, Long Beach. The Contact Center is open for business 7 days per week. As a Reservation Sales Agent, you will earn $9.00 per hour + incentives to start, with a potential increase up to $9.50 per hour upon a 90-day performance review. You will also be eligible for free travel aboard company vessels, discounted family travel rates, and paid training.

 

To Apply for Contact Center Positions:


Option 1
You may apply over the telephone by participating in our automated pre-screen interview.
Please call 800-404-8483.


Option 2
You may apply in person at our San Pedro Terminal, Berth 95, San Pedro or at our Catalina
Landing Terminal, 320 Golden Shore, Long Beach, Monday through Friday, 9 a.m. to 3 p.m.
When applying in person, you should be prepared to thoroughly complete our company
application, including work history and employer telephone numbers. You will also meet with
one of our hiring representatives for a brief screening interview.


To locate our terminal in San Pedro, traveling South on the Harbor 110 Freeway, exit at the
Vincent Thomas Bridge/Terminal Island/Long Beach/Harbor Blvd. off ramp. Be sure to get into
the far right hand lane. You will curve to the left and will have the option of either going over
the bridge or exiting right to Harbor Blvd. You should then follow the Harbor Blvd. sign. When
you begin heading down the Harbor Blvd. off ramp, there will be three lanes. You should then
move left into the middle lane. When you reach the light at the bottom of the offramp,
continue straight thru the light from the middle lane to Berth 95 and take a parking ticket.
The first hour of parking is free.


To locate our Catalina Landing Terminal, traveling South on the 710 Freeway, follow signs to
Downtown and exit Golden Shore. Turn right at the stop sign, follow around to the Terminal
on the right.


Download the Catalina Express Employment Application here. (PDF)

 

Cabin Attendant


Description: Originating from our mainland ports, provide en route beverage and snack service
and ensure passenger safety and comfort. The main focus of this position is on-board hospitality and customer care.


Requirements: Minimum 21 years of age, 6 months bartending or food service experience; not
prone to seasickness; Ability to work all ports: San Pedro, Long Beach & Dana Point; must pass
required U.S. Coast Guard drug screen and a background check; ability to work a combination of early a.m.’s, p.m.’s, weekends, and holidays (required).
Work hours: Approximately 15 – 35 hours/week
Compensation: $9.36/hr. + tips
Other Benefits: Paid training; overtime on company holidays; free employee travel and family
discounted rates.
Attire: Company uniforms are required


How to Apply: In person Mondays through Friday, 10:00 a.m. – 2:00 p.m. in our San Pedro
Terminal, Berth 95 or at our Catalina Landing Terminal, 320 Golden Shore, Long Beach.

 

To locate our terminal in San Pedro, traveling South on the Harbor 110 Freeway, exit at the
Vincent Thomas Bridge/Terminal Island/Long Beach/Harbor Blvd. off ramp. Be sure to get into
the far right hand lane. You will curve to the left and will have the option of either going over
the bridge or exiting right to Harbor Blvd. You should then follow the Harbor Blvd. sign. When
you begin heading down the Harbor Blvd. off ramp, there will be three lanes. You should then
move left into the middle lane. When you reach the light at the bottom of the offramp,
continue straight thru the light from the middle lane to Berth 95 and take a parking ticket.
The first hour of parking is free.


To locate our Catalina Landing Terminal, traveling South on the 710 Freeway, follow signs to
Downtown and exit Golden Shore. Turn right at the stop sign, follow around to the Terminal
on the right.


Download the Catalina Express Employment Application here. (PDF)

Reservations