A valid ticket is required for travel as evidence of fare payment. Changes to reservations can be made without charge unless the ticket has been issued. Issued ticket change fee is $5 per ticket, one-way. Tickets are valid between ports listed, class of service listed, and other conditions as stated on the ticket. Full fare tickets are refundable for 30 days from the date of travel printed on the ticket. A $5 service charge is applied to every ticket presented for refunded. Promotional fare tickets and tickets sold through Group Sales for parties of 20 or more are non-refundable. Tickets are not transferable. Resale of tickets are prohibited.
Safeguard your tickets, there is no travel or refund for lost, stolen, misplaced or destroyed tickets. Lost tickets can be reported to Catalina Express ticket window for possible follow up and adjustment after a waiting period and review.
Passengers may cancel their reservation without obligation, provided they contact Catalina Express at least 24 hours prior to departure and obtain a cancellation number. Passengers who do not show up on the day of travel will be charged the full amount of the round-trip fare.
ABC Regulations provide that no persons may drink alcoholic beverages aboard vessels unless the on-board snack bar licensee has served them. U.S. Coast Guard enforces a “zero-tolerance” policy regarding illegal drugs on all passenger vessels.
Prices, schedules and terms subject to change without notice in conformance with California Public Utilities Commission Regulations. Round-trip fares include $5 island wharfage fare per person round trip. Fares are subject to fuel and/or security surcharge. Holiday and holiday weekend schedules may vary, call for information. Catalina Express accepts no responsibility for lost or stolen tickets or any cancellations due to adverse weather conditions or circumstances beyond our control.