Join Us At Catalina Express!
Catalina Express provides a unique, upbeat and friendly work environment. Offering seasonal and year-round employment on land and at sea, our passenger counts normally peak between April and September. We begin recruiting seasonal staff in February of each year to start training for the busy spring and summer months. With Labor Day officially ending summer, we gradually begin reducing our staff to compensate for the change in business demands during the fall and winter months. If an employee is not retained during our off-peak season, but maintained a positive employment record with Catalina Express he/she may be invited to come back the following season.
RESERVATION SALES DEPARTMENT
We are now accepting applications for seasonal Reservations Sales Agents.
As an agent in our inbound Contact Center, you will promote our passenger services and Catalina Island. The primary responsibilities of the position are sales and customer service. Please note that all calls are inbound and we operate in what is considered a “soft-sell” sales environment.
Qualified candidates possess a minimum of 6 months Call Center, sales or customer service experience, basic computer knowledge, typing skills of 35 words per minute, and excellent customer service skills. Must be able to work a combination of early mornings, afternoons, evenings and weekends. Holidays will be required.
As a visible member of our crew, you will load/unload baggage, clean and secure decks and cabin areas, and provide general customer assistance.
Minimum 18 years of age, 6 months customer service experience, ability to lift and move 70lbs and not prone to seasickness. Ability to work all port; San Pedro, Long Beach and Dana Point. Must pass required U.S. Coast Guard drug screen and a background check. Must be able to work a combination of early mornings, afternoons, evenings and weekends. Holidays will be required. Boating experience is a plus!
If hired, you may work an average of 15-40 hours per week, seven days a week A company uniform will be required. This position provides paid training, overtime on company holidays, free employee travel and family discounted travel rates.
Vessel Engineers perform routine maintenance on our fleet as directed by the Port Engineer as well as perform inspections of vessels for repair and maintenance standards and procedures working with other company engineers as needed.
• Experience in maintaining diesel engines; knowledge of hydraulic systems, electrical HVA systems a plus
• Ability to repair marine equipment on site under adverse conditions at times
• Ability to interact with others using courtesy, tact, and good judgment
• Maintain the confidentiality of all sensitive communications
• Ability to understand and execute complex oral and written instructions
• Ability to work independently with minimal or no guidance
• Ability to interact professionally with all departments
• Must have a valid driver's license
Job Conditions and Environment:
This job requires the ability to travel between our ports as well as receive emergency repair calls after hours. Weekend work is required. The work may occur under adverse weather conditions. Travel may be involved on certain projects. It also requires the ability to fit into tight fitting spaces for repair work.
To apply, please email your completed application and resume to firstname.lastname@example.org. You may also mail in your application and resume to Human Resources at 385 E. Swinford St., Second Floor, San Pedro, CA 90731. Please, no drop-offs at this time.