Join Us At Catalina Express!
Catalina Express provides a unique, upbeat and friendly work environment. Offering seasonal and year-round employment on land and at sea, our passenger counts normally peak between April and September. We begin recruiting seasonal staff in February of each year to start training for the busy spring and summer months. With Labor Day officially ending summer, we gradually begin reducing our staff to compensate for the change in business demands during the fall and winter months. If an employee is not retained during our off-peak season, but maintained a positive employment record with Catalina Express he/she may be invited to come back the following season.
Reservation Sales Agent
We are now accepting applications for Reservations Sales Agents.
As an agent in our inbound Contact Center, you will promote our passenger services and Catalina Island. The primary responsibilities of the position are sales and customer service. Please note that all calls are inbound and we operate in what is considered a "soft-sell" sales environment.
Qualified candidates will possess a minimum of 6 months Call Center, sales, or customer service experience, basic computer knowledge, typing skills of 35 words per minute, and excellent customer service skills. Must be able to work a combination of early mornings, afternoons, evenings and weekends. Holidays will be required.
Our Contact Center is open from 6:00am to 4:45pm Monday through Sunday. If hired, you may work between 32 - 40 hours per week. The job location is in our Contact Center in San Pedro. Starting rate of pay is $17.00 per hour.
Mainland Ticket Agent
We are now accepting applications for Mainland Ticket Agents.
As a Ticket Agent at one or more of our busy ticket sales counters, you will check-in passengers for schedule departures, book walk-in reservations and provide general customer assistance.
Qualified candidates will possess 6 months of cash handling and customer service experience, basic computer knowledge and data entry skills of 30 words per minute. Ability to work at a very fast pace is of the utmost importance. Must be able to work a combination of early mornings, afternoons, evenings and weekends. Holidays will be required.
Scheduled shifts begin as early as 4:30 am and end as late as 9:00pm, seven days a week. If hired, you may work an average of 20-40 hours per week through mid-September. Job locations include our San Pedro Port and Long Beach Port. Starting pay is $17.00 per hour.
Cabin Attendant
As members of our boat crew, Cabin Attendants provide beverage and snack service both behind the galley and to seated passengers. Primary responsibilities are to ensure passenger safety and comfort.
Qualified candidates will be at least 21 years of age and possess a minimum of 6 months cash handling, restaurant and/or bartending experience, not be prone to seasickness and be able to pass a U.S. Coast Guard required drug screen. Must be able to work a combination of early mornings, evenings, weekends and holidays. Must be able to work out of all four Catalina Express ports. Must have a California Food Handler Card if hired. Must be able to swim.
Scheduled shifts begin as early as 4:45 am and may end as late as 2:00am. Normal shifts range from 6 to 12 hours per day. Starting rate of pay is $16.25 per hour plus tips.
Deckhand
As members of our boat crew, Deckhand load and unload baggage, clean and secure deck and cabin areas, and provide general customer assistance. Primary responsibilities are to ensure passenger safety and comfort.
Qualified candidates will be at least 18 years of age and possess a minimum of 6 months customer service experience, the ability to lift 70 lbs. of weight, stand, walk and bend for extended periods of time, and not be prone to seasickness. Candidates must also be able to pass a U.S. Coast Guard required drug screen. Must be able to work a combination of early mornings, evenings, and weekends. Holidays are required. Must be able to work out of all four Catalina Express ports. Must have a California Food Handler Card if hired. Must be able to swim.
Scheduled shifts begin as early as 4:45 am and may end as late as 2:00am. Normal shifts range from 6 to 12 hours per day. Starting rate of pay is $18.25 per hour.
Diesel Mechanic
Our engineering team is a group of individuals who take pride in ensuring our vessels are not only the safest but also provide a quality experience for our passengers. We are looking for individuals to join our team of Vessel Engineers who are willing to put the dedication and attention to detail into their work.
Diesel Mechanic perform routine maintenance on our fleet as directed by the Port Engineer as well as perform inspections of vessels for repair and maintenance standards and procedures working with other company engineers as needed.
Qualifications:
- Experience in maintaining diesel engines; knowledge of hydraulic systems, electrical HVA systems a plus
- Ability to repair marine equipment on site under adverse conditions at times
- Ability to interact with others using courtesy, tact, and good judgment
- Maintain the confidentiality of all sensitive communications
- Ability to understand and execute complex oral and written instructions
- Ability to work independently with minimal or no guidance
- Ability to interact professionally with all departments
- Must have a valid drivers license
Job Conditions and Environment:
This job requires the ability to travel between our ports as well as receive emergency repair calls after hours. Weekend work is required. The work may occur under adverse weather conditions. Travel may be involved on certain projects. It also requires the ability to fit into tight fitting spaces for repair work.
We offer competitive benefit and compensation packages. We are and Equal Opportunity Employer and a Drug Free Workplace. Pre-employment drug testing is required.
Vessel Engineering Helper
Our engineering team is a group of individuals who take pride in ensuring our vessels are not only the safest but also provide a quality experience for our passengers. We are looking for individuals to join our team of Vessel Engineers who are willing to put the dedication and attention to detail into their work.
Qualifications:
- Experience in maintaining diesel engines; knowledge of hydraulic systems, electrical HVA systems a plus
- Ability to repair marine equipment on site under adverse conditions at times
- Ability to interact with others using courtesy, tact, and good judgment
- Maintain the confidentiality of all sensitive communications
- Ability to understand and execute complex oral and written instructions
- Ability to work independently with minimal or no guidance
- Ability to interact professionally with all departments
- Must have a valid drivers license
Job Conditions and Environment:
This job requires the ability to travel between our ports as well as receive emergency repair calls after hours. Weekend work is required. The work may occur under adverse weather conditions. Travel may be involved on certain projects. It also requires the ability to fit into tight fitting spaces for repair work.
We offer competitive benefit and compensation packages. We are and Equal Opportunity Employer and a Drug Free Workplace. Pre-employment drug testing is required.
To apply, please email your completed application and resume to [email protected]. You may also mail in your application and resume to Human Resources at 385 E. Swinford St., Second Floor, San Pedro, CA 90731 or drop off your application at any one of our ticket windows.
